If a client has any grievances / complaints regarding services of Trinetra Asset, the client can raise the issue by writing us at grow@trinetraassetmanagers.in.

Alternatively, the client can raise their concerns directly from our website through following form:

If the client's issue is unresolved after a period of 21 calendar days from the date of first raising the issue through email, or the client is not satisfied with the response provided the customer may, post completion of 30-day period from the date of first raising the issue, write to the Compliance Officer at:

The Compliance Officer

Trinetra Asset Managers,

Unit No. 207 A/B, Peninsula Centre,

Dr. S. S. Rao Road, Behind Piramal Chambers,

Parel (East), Mumbai, Maharashtra 400012

Note: If any case needs additional time, Trinetra Asset Managers will inform the client the reasons for the delay and provide expected timelines for resolution of the issue.

If the complaint is not resolved by compliance officer in next 15 days, or if the client is not satisfied with Trinetra Asset Managers's grievance redressal, the client may, approach SEBI at: www.scores.gov.in and can lodge complain in “Complaint Registration” under “Investor Corner”.

Clients can also visit SMART ODR Portal to file a dispute on SMARTODR one may also write to the office of SEBI address - Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051 or contact SEBI Office on Toll Free Helpline at 1800 266 7575/ 1800 22 7575. The complaint shall be lodged on SCORES within one year from the date of cause of action, where,

• The complainant has approached Trinetra Asset, for redressal of the complaint and,
• Trinetra Asset has rejected the complaint or,
• The complainant has not received any communication from Trinetra Asset or,
• The complainant is not satisfied with the reply received or the redressal action taken by Trinetra Asset.

SCORES may be accessed through SCORES mobile application as well, same can be downloaded from below link:
https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330
https://apps.apple.com/in/app/sebiscores/id1493257302